Southbridge Credit Union Incorporates SQN Technologies Anti-Fraud Software
- Easy signature verification saves time, cuts cost -
RANCOCAS, N.J., July 17, 2006 – SQN Banking Systems, a leading provider of integrated fraud detection a
nd process improvement products for the financial industry, announced the successful integration of SENTRY: Signature at Southbridge Credit Union
in Southbridge, Mass. SENTRY: Signature displays captured electronic signatures and photo IDs detecting fraud at the teller station. Southbridge
Credit Union is a full-service credit union with some $150 million in assets and 13,000 members.
“We wanted to do signature verification for a long time, but we were never able to implement it adequately until we converted to Fiserv
for our core processing needs,” said Peggy Jankoski, IT Coordinator for Southbridge Credit Union. “We thought it would be much easier for
our tellers to see a signature and compare it and Fiserv recommended SQN’s technology. Now we don’t have to fax signatures back and forth
if someone comes in to cash a check.”
SENTRY: Signature works seamlessly with most teller applications to provide fast online signature display for tellers and back office
personnel at banks of all sizes. The signatures can be used for a wide variety of applications, such as branch display, exception item
processing, and automated signature comparison, helping to facilitate the payment decision process and quickly detect fraud.
“The tellers like it because it makes their job smoother and easier,” said Jankoski. “They don’t have to ask the member to wait
while they go in the back room to fax a request for a signature and, if they feel there is an issue of fraud with the signature,
they have something in front of them to compare it to.”
Southbridge Credit Union also has two EZ signature hand scanners and their collection department also uses the SENTRY: Signature
technology to compare signatures. “It has saved us time and it allows us to close out accounts much faster,” said Jankoski. “It has
definitely paid for itself.”
“As incidents of signature fraud continue to escalate, we renew our commitment to providing financial institutions with
innovative solutions that will help tellers and other personnel combat the situation,” said Charles Costanza, vice president of business
development at SQN Banking Systems. “By taking this step, Southbridge can better protect both its members and its bottom line.”
About SQN Banking Systems
For more than 20 years, SQN Banking Systems has provided integrated fraud detection and process improvement products for the financial industry,
meeting the needs of financial institutions of all sizes. The SENTRY suite of products includes software for exception item processing, image fraud
detection tools, automated signature comparison, signature verification and display, transaction analysis and safe deposit operations management. More
than 500 SQN customers have improved their earnings and reduced check fraud losses by as much as 84 percent with SENTRY. For more information, visit SQN's
Web site at www.sqnbankingsystems.com.
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